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Gold Scrap Refiners

Do Cash4Gold and other gold refiners give you the price you're expecting for your gold scrap when you send it to them in the post? 

 
Are local Jewellers or Pawnshops any better?
 
I made a phone call to a pawnbroker who advertises locally and nationally on the TV with an easy to remember web address for people to contact them who want to sell their gold scrap.
 
Their website was advertising that they paid £4 per gram for 9ct gold scrap, when 9ct scrap gold was fetching nearly £8 a gram on eBay at the same time as I was making the call. I assumed that their website was out of date and I was right.
 
I asked on the phone, how much they were currently paying for 9ct gold scrap per gram. They passed the call around the members of staff and I was finally told by the manager that they don't give prices over the phone, because it could change in the 15 minutes between me getting a price and driving to their shop to weigh in my scrap gold!
 
I asked what I would be paid, if I was standing at their counter right now and was again told that they just don't give prices for gold scrap, over the phone.
 
I got into my car and drove to their shop in less than 10 minutes and that's when I found out that their website was out of date.
 
They used to have their scales on the front counter, so that the customer was reassured that their gold scrap was being correctly weighed. Now, it's on a table behind the counter and was obscured by the staff member who was weighing my gold. Why?
 
She asked me how much I wanted for my gold! I replied that I wanted to know the scrap value, before I could decide if I wanted to sell it to them or take it somewhere else for a better offer.
 
She then told me that the best they could offer was £20!! That's just over £2 per gram for my 9g of scrap, when their own website was showing that they currently paid £4 and scrap 9ct gold was selling on eBay, that morning, for just short of £8 per gram!
 
I told her to give me the gold back and that I could get a better offer almost anywhere else. When she asked me how much I could get and I told her what scrap gold was fetching on eBay, she just shook her head in disbelief! I told her to check it "right now" on eBay through the Internet connection thay have in the shop and she just walked away.
 
I took my gold a short walk to another pawnbrokers that also takes out whole page newspaper ads to let people know that they pay "top prices" for gold scrap, but don't actually show any prices.
 
Their set-up was slightly different insofar as their scales were nowhere to be seen and the assistant took my gold, out of sight, to be weighed. She came back and asked me how much I wanted for my gold! Again, I told her that I wanted to find out how much they were offering before I decided if I would sell it to them, or choose to take it somewhere else.
 
Their offer was £25 for 9g of scrap 9ct gold, so I told her to give me it back and I would take it somewhere else. She replied that she could "round it up" for me, to £27 and that was their best possible offer. At only £3 per gram, I took my gold and left.
 
Why did both shops ask me what I wanted for my scrap? Were they hoping I'd ask for even less than the ridiculous amounts they were offering? How many people do they catch in this way. If I had told them I was expecting more than £3 per gram for scrap 9ct gold, would they have given it to me?
 
If you have any gold scrap to sell, shop around and don't part with your gold if you're not happy with the amount of cash being offered for it. At the moment, gold will only increase in value anyway and is much safer than your money in the bank.
 
Check on eBay, how much  is actually selling for and use those prices as your standard. You will incur costs selling on eBay and there's the possibility of "losing" your gold in the post. Any amount you're offered for your gold scrap should take this into account when comparing offers.